WATCHDESK — Your Fire Department. Digitized.

WATCHDESK

Your Fire Department. Digitized.

The Problem

The Paper Trail Ends Here

Volunteer fire departments have been stuck with the same broken system for decades.

📜

Lost Records

Paper sign-in sheets disappear, get coffee-stained, or never make it back to the station.

💻

One-Person Bottleneck

One officer maintains everything in a personal spreadsheet. When they leave, the data goes with them.

🗄

Filing Cabinet Chaos

Training records, certifications, and member files scattered across drawers, binders, and email inboxes.

😱

Year-End Scramble

Days spent reconstructing LOSAP points from incomplete records. Missed points mean missed money.

The Platform

One System. Everything Connected.

🔥 WATCHDESK

Response Logging

Log fire and EMS call responses with crew, unit, disposition, and call details. Pre-fill from Active911 CAD dispatch alerts.

🚒

Response Logging

Fire & EMS calls

Training & Drills

Record training hours, drills, and courses. Members self-submit with file attachments. Tracks LOSAP credits automatically.

📋

Training & Drills

Courses, hours, certs

Meeting Attendance

Track attendance for business meetings, drills, and special events. Voting meeting flags for quorum tracking. LOSAP credits counted automatically.

🤝

Meeting Attendance

LOSAP credit tracking

Volunteer Hours

Track duty hours, stand-by time, and sleep-in hours. Batch entry for multiple members. Feeds Maryland’s volunteer tax credit calculation.

⏱

Volunteer Hours

Duty & stand-by

Certifications

Manage Fit Test, CPR, and EMT certifications with expiration tracking. Automated email reminders before they expire. Self-service submission for renewals.

🏥

Certifications

Fit Test, CPR, EMT

LOSAP & Tax Credit

Real-time LOSAP and Maryland State Tax Credit point tracking. Auto-generates PG County Form 1024 and State Tax forms — print-ready.

⭐

LOSAP & Tax Credit

Auto-generated forms

Apparatus Fleet

Full fleet management with mileage tracking, maintenance charts, configurable inspection checklists, and custom fields per vehicle.

🚕

Apparatus Fleet

Mileage, checks, maintenance

Reports & Exports

One-click LOSAP reports, State Tax forms, certification status, activity summaries, and CSV exports for any data table.

📊

Reports & Exports

One-click generation

Notifications

Email and push notifications for approval workflow, certification expirations, and apparatus service reminders. Members control their own preferences.

🔔

Notifications

Email & push alerts

Member Profiles

Personal dashboards with profile photos, real-time LOSAP and Tax Credit points, cert status, call stats, and self-service profile editing.

👤

Member Profiles

Dashboard & self-service

How It Works

Three Steps. Zero Complexity.

🔐 1

Sign In

Use your department Google or Microsoft email. No new passwords.

📝 2

Log Activity

Submit responses, training, meetings, and hours as they happen.

📈 3

Auto-Calculate

LOSAP and tax credit points update instantly. Check anytime.

See It In Action

Built for Real Fire Departments

Clean interfaces. Zero learning curve. Everything your station needs.

🔒 watchdesk.org/profile

👤

J. Thompson

Firefighter / EMT-B

Calls

186

Hours

LOSAP pts

LOSAP Progress 82 / 100

🔒 watchdesk.org/responses

Date	Call #	Unit	Type	Disp.
04/12	2641	E810	Fire	Controlled
04/11	2639	A810	EMS	Transport
04/10	2635	E810	Fire	No Incident
04/09	2631	TW810	Hazmat	Mitigated

🔒 watchdesk.org/reports/losap

LOSAP Summary

Award Year 2025–2026

Calls25 / 25

Training18 / 25

Meetings15 / 15

Hours12 / 15

Positions10 / 10

Total Points 82 / 100

By the Numbers

Built for the Mission

📊

15+ Modules

Responses, training, meetings, hours, certifications, apparatus, documents, notifications, and more

⚡

Real-Time

LOSAP and Maryland State Tax Credit points calculate the instant you submit

🔔

Smart Alerts

Email and push notifications for approvals, cert expirations, and apparatus service

🔒

AES-256

Military-grade encryption protects every SSN with unique random vectors

📱

Any Device

Desktop, tablet, or phone — install as a PWA app right from your browser

🌙

Dark Mode

Full dark mode that follows your device preference or can be toggled manually

Security Architecture

Security at Every Layer

HTTPS / TLS — Encryption in Transit

Google Cloud Platform — Enterprise Infrastructure

AES-256-GCM — Field-Level Encryption

🛡 Your Data

Approval Workflow

Nothing Gets Recorded Without Sign-Off

👤

Member Submits

Activity logged

📨

Admin Notified

Email & push alert

🔎

Review

Details verified

✅

Decision

Approve or reject

📄

Record Final

Counted for points

Access Control

Role-Based Permissions

🛠

System Admin

Cross-station management, infrastructure, system configuration

🔐

Station Admin

Full station control — members, approvals, SSN access, reports, configuration

🏆

Officers

View station activity, approve submissions, run reports — no SSN access

👤

Members

View and submit own data — responses, training, hours, certifications, profile

Works Everywhere

One App. Every Screen.

💻

Desktop

Full-featured admin dashboard for detailed work

📚

Tablet

Touch-friendly for station duty or meetings

📱

Phone

Quick submissions and approvals on the go

📤 Install as a Progressive Web App

iPhone: Open in Safari → Share → Add to Home Screen
Android: Open in Chrome → Menu → Add to Home Screen
No app store needed. Works offline-ready. Updates automatically.